Shipping policy
At Working Bag, we are committed to delivering your products quickly, securely, and in excellent condition. Please read our shipping policy below to understand how we handle orders.
Processing Time
- Orders are processed and shipped within **1-3 business days** after payment is confirmed.
- Please note that orders placed on weekends or holidays will be processed on the next business day.
Shipping Rates & Delivery Times
We currently offer the following shipping options:
Domestic Shipping (Germany)
- Standard Shipping: €4.99 (Free for orders over €50) Â
 Estimated delivery time: 2-5 business days
- Express Shipping**: €9.99 Â
 Estimated delivery time: 1-2 business days
International Shipping
- Shipping rates vary depending on your location and will be calculated at checkout. Â
 Estimated delivery time: 7-14 business days
 Note: Customs fees, duties, and taxes may apply and are the responsibility of the customer.
Order Tracking
- Once your order has been shipped, you will receive a confirmation email with a tracking number to follow your package's journey. Â
- If you do not receive a tracking email, please check your spam/junk folder or contact us at hello@workingbag.com
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Shipping Restrictions
- Currently, we do not ship to **P.O. Boxes or APO/FPO addresses**. Â
- We are unable to ship to certain countries due to import restrictions or carrier limitations. If your country is unavailable at checkout, please contact us for assistance.
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Lost or Damaged Packages
- We are not responsible for lost or stolen packages marked as "Delivered" by the carrier. Please ensure your shipping address is correct and secure.
- If your package arrives damaged, please email us within 48 hours of delivery with your order number, a description of the damage, and photos of the package/products.
Changes & Cancellations
- If you need to update your shipping address or cancel your order, please contact us at hello@workingbag.com within 24 hours of placing the order. Once the order has been shipped, we cannot make changes or cancellations.
Contact Us
For any shipping inquiries or assistance, feel free to reach out at hello@workingbag.com We're here to help!